What payment methods do you accept?
We accept UPI, debit/credit cards (Visa, Mastercard, RuPay), net banking, and Cash on Delivery. All online payments are 100% secure.
How long does delivery take?
Same-day delivery in Mumbai (order before 2 PM). 2-4 business days for the rest of India. You'll receive tracking updates via WhatsApp.
Do you have a return policy?
7-day easy returns on all products except opened food/medicine. No questions asked. Just initiate a return from your account or contact us.
Are the products genuine?
100% genuine and vet-approved. Every product comes with manufacturer warranty and our own quality guarantee.
How do PawPoints work?
Earn 10 PawPoints per ₹100 spent. Redeem 5 PawPoints for ₹1 discount on your next order. PawPoints never expire!
Do you offer grooming at home?
Yes! Our home grooming service covers most Mumbai pin codes. Book via our Booking page and a certified groomer will visit your home.